Welcome to the Earluxy FAQ Page

At Earluxy, we value your questions and aim to make your shopping experience as smooth as possible. Below, you'll find answers to some of the most frequently asked questions about our products, shipping, returns, and more.

Yes, many of our products are crafted with hypoallergenic materials, making them suitable for sensitive skin.

Yes! Our collection includes a variety of stylish clip-on earrings designed for non-pierced ears, offering comfort and elegance.

We accept major credit cards, PayPal, and other secure payment options to ensure a seamless transaction experience.

Shipping costs and delivery times may vary depending on your location and the chosen shipping method. The exact shipping cost will be calculated during the checkout process after you enter your shipping address. Estimated delivery times will also be provided at that time.

We accept returns within 15 days of delivery for items in their original condition and packaging. Visit our Return Policy page for more details.

Customized or personalized items and earrings for hygiene reasons are non-returnable unless they arrive damaged.

For further assistance, you can easily reach Earluxy via email at info@earluxy.com or by using the contact form available on our Contact Us page. Our dedicated team is here to help and will respond to your inquiries as promptly as possible.

Yes, you can sign up for the Earluxy newsletter to get notifications about new products, sales, and discounts. You can subscribe to the website's newsletter by entering your email address in the box located on the website's homepage.
Can’t Find Your Answer?
If you have additional questions or need personalized assistance, don’t hesitate to contact us. At Earluxy, we’re dedicated to ensuring you have the best experience with our brand and products!

We ship all around the world.

We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us

We accept Shop Pay, PayPal, Visa, MasterCard, Discover, and American Express but feel free to contact us for other payment options.

When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.

If for any reason you are not completely satisfied with your purchase, within 15 days of placing your order, we will refund you for your purchase with no questions asked.